Privacy Policy.

At Maternal You, we prioritise your privacy and data security. This Privacy Policy explains how we collect, use, store, and protect your information. By engaging with Maternal You, you agree to the terms outlined below.

1. Company Information.

Company Name: Maternal You Ltd.

For inquiries or further information, please contact us at: maternalyou@hotmail.com.

2. Information We Collect and How.

We may collect the following personal information:

  • From Online Forms: Your name, phone number, and a brief description of your circumstances to facilitate further communication.

  • From Social Media Platforms: Your name, contact information, or other details provided via direct messages or interactions.

  • From Service Agreements: If you proceed with our services, additional data such as your address and any other relevant details tailored to the service may be collected.

By contacting us through these platforms or signing an agreement, you consent to being contacted.

3. How We Use Your Data.

Your data will be used to:

  • Contact you and discuss your individual circumstances.

  • Provide the services you request, tailored to your specific needs.

  • Occasionally, for marketing purposes, such as sending out newsletters with information that may benefit you. We only send marketing emails such as newsletters, if you have explicitly opted in. You can unsubscribe at any time by clicking the link in the email or contacting us directly.

4. Legal Basis for Processing

We process your personal data under the following lawful bases:

  • Consent (e.g. when you submit an enquiry or agree to services).

  • Legitimate interest (e.g. to respond to your request or manage appointments).

  • For compliance with legal obligation (e.g. insurance, safeguarding).

  • Explicit consent or special category data (e.g., health-related information).

5. Data Security

At Maternal You, we employ measures to safeguard your information and store it securely. Your data will be only be retained for as long as is deemed necessary.

Your personal data is stored in password protected digital files and, where physical records are used, in locked storage. While we strive to maintain the highest security standards, no method of online transmission or storage is completely secure. Therefore, we cannot guarantee absolute security of your data.

6. Data Sharing.

Your data will never be shared with third parties without your explicit consent, except in circumstances where disclosure is required by law.

7. Your Rights.

You have the right to:

  • Access the personal data we hold about you.

  • Request corrections or updates to your information.

  • Request the deletion of your data, subject to legal or contractual obligations.

8.How to Complain.

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

9. Changes to this Privacy Policy.

We may update this Privacy Policy to reflect changes in regulations or practices. Please check this page periodically for updates. You may also request a copy of the most recent version by contacting us at: maternalyou@hotmail.com.

Maternal You.